Privacy Policy

1. Introduction

Feastigo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (feastigo.in), use our mobile application, or avail our food delivery services.

By using our platform, you consent to the data practices described in this policy.

2. Information We Collect

We collect the following types of information to provide and improve our services:

a) Personal Information

• Full name
• Phone number
• Email address
• Delivery address
• Payment information (processed securely by payment gateways)

b) Location Data (GPS)

c) Usage Data

• Device type, operating system, and browser information
• IP address and approximate location
• Pages visited, features used, and time spent on the platform
• Order history and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your food orders
• Communicating with you about your orders, offers, and updates
• Improving our platform, services, and user experience
• Ensuring accurate delivery through GPS-based location tracking
• Preventing fraud and ensuring platform security
• Complying with legal obligations and regulatory requirements
• Sending promotional communications (with your consent)

4. Data Sharing & Disclosure

We do not sell your personal information to third parties. However, we may share your data with:

• Restaurant Partners — to prepare and fulfill your orders
• Delivery Partners — your name, phone number, and delivery address to complete the delivery
• Payment Gateways — to securely process your transactions
• Legal Authorities — when required by law, court order, or government regulation
• Service Providers — analytics, cloud hosting, and communication services that help us operate the platform

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption of data in transit (SSL/TLS), secure storage practices, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain data as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for promotional communications
• Disable GPS/location tracking from your device settings

To exercise any of these rights, contact us at feastigo@gmail.com.

9. Children's Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we discover that a child has provided us with personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: